Enjoy free shipping on orders over NZD $150. Local import duties and taxes may apply for different countries.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We accept payment by credit card. Payment by credit card can be made over the phone - +64 (03) 3599216. For buyers outside New Zealand, please note that any bank and transaction fees charged for international bank transfer are your responsibility.

You will need to contact us to make any changes to your order.

You can check the status of your order from your Account Profile.

It can take up to 30 mins to receive your Order Confirmation email after the order is placed. If not received, please be sure to double check your spam folder.

Not at the moment but we do hope to in the future.

Please choose carefully as we do not refund unless your items are faulty or if we have shipped the incorrect item. We are happy to exchange your items within 30 days of the date you received your order, this will be in the form of an emailed gift card voucher to the value of your purchase. Freight costs are non refundable. See our returns policy here for more details

We offer a repair process and advice on product care. All garments are required to be cleaned before repair and work outside of warranty will be quoted before starting. We can also provide replacement zips and parts as required for self repair. Please contact us with your details,

We have an extensive network of retail shops across New Zealand and Australia, see the dealer locator for more details. Note they will not hold all styles. We do not have a retail outlet at Styx Mill, all product is available online and your online purchases support retailers with a commission.